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Privacy Policy

Last updated: June 2026  |  phys-clothing.shop

1. Introduction

METAPHYSICAL ("we", "us", or "our") operates phys-clothing.shop. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

  • Identity data — full name, username, or similar identifiers.
  • Contact data — email address, billing address, delivery address, and phone number.
  • Transaction data — details about purchases you make through our site.
  • Technical data — IP address, browser type and version, time-zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage data — information about how you use our website and products.
  • Marketing and communications data — your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil your orders, including managing payments and delivery.
  • To create and manage your account.
  • To send transactional emails such as order confirmations and shipping updates.
  • To send marketing and promotional communications where you have opted in.
  • To improve our website, products, and customer experience.
  • To comply with legal obligations.
  • To prevent fraud and ensure the security of our platform.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. For full details, please see our Cookie Notice.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service providers — we may share data with third-party vendors who assist us in operating our website and conducting our business (e.g., payment processors, shipping carriers), subject to confidentiality agreements.
  • Legal requirements — we may disclose your information where required by law or in response to lawful requests by public authorities.
  • Business transfers — in the event of a merger, acquisition, or asset sale, your personal data may be transferred.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Order records are typically retained for seven years to comply with tax obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your personal data.
  • The right to object to or restrict our processing of your data.
  • The right to data portability.
  • The right to withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us via email. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@phys-clothing.shop